All products carry a 12-month warranty as required by law. The warranty runs from the despatch date for a 12-month period.

The warranty is for replacement or credit and is to cover for faulty workmanship or manufacture defects of the specific product. Warranty will be void if there is customer misuse or the product has been tampered with by the customer or a third party

The warranty covers the product sold and not for any consequential issues, losses or products/parts as we have no control over the status of a particular printer or its use prior to our product being used

Supply Online must be advised by email orders@supplyonline.co.nz or free call 0800 000 0437. It is quite possible that most problems can be resolved by a quick phone call. if a problem occurs with the product. Supply Online must be contacted as we do not accept clients reverting to third parties before communicating with you and us

Please note that Supply Online will require the batch code for laser toners and drums